Privacy Policy

MONOLIT – monolitburkolas.hu
Data Controller Identification

Company name: Monolit
E-mail: karilaz@pm.me

1. Purpose of Data Processing – Why Do We Process Your Data?

In accordance with the provisions of the (EU) 2016/679 General Data Protection Regulation (GDPR), we inform you that the personal data you provide are processed for the following purposes:

Managing service orders, including requests for quotations, contract conclusion, invoicing, and service delivery.

Communication and information about our services, events, and news (via email, phone, or post), unless you explicitly object.

Sending marketing and promotional information related to construction and tiling services, if you have consented to it.

Fulfilling legal and contractual obligations, preventing fraud, and meeting statutory reporting requirements.

Complying with official requests when data disclosure is required by law.

2. Categories of Data We Process

Based on the above, Monolit may process the following categories of personal data:

Identification data (name, email address, phone number, home address)

Contact details

Economic, financial, and billing data

Electronic communication metadata (e.g., messages, email timestamps, IP address)

Business or contractual information (orders, quotes, invoices)

If you provide data of a third party, you declare that you have the consent of the data subject and are obliged to inform them about the contents of this policy. Monolit reserves the right to verify this.

3. Legal Basis for Data Processing

Contract performance: necessary for the provision of the services you ordered.

Pre-contractual steps: preparing quotes and budget calculations.

Consent: for marketing communication and sending newsletters.

Legal obligation: compliance with tax, accounting, and occupational safety regulations.

Legitimate interest: preventing fraud, maintaining customer relations, and improving service quality.

4. Data Retention Period

Monolit stores data only for as long as the purpose of processing exists or as long as required by law.

Contractual data: up to 5 years after the end of the contract.

Billing data: 8 years, in accordance with the Accounting Act (Act C of 2000).

Data related to quote requests: 1 year, if no contract is concluded.

For marketing purposes: until consent is withdrawn.

5. Recipients and Transfer of Data

Monolit may disclose data only to the following categories:

Service providers (e.g., hosting providers, IT system maintenance), only to the extent necessary for contract performance.

Financial institutions and accountants, for conducting financial transactions.

Authorities and public institutions, when required by law.

Security and legal advisors, when necessary for legal protection or enforcement of claims.

Monolit concludes a written data processing agreement with all processors to ensure GDPR compliance.
Data are not transferred outside the European Economic Area, except where an adequate level of data protection is guaranteed.

6. Information Security

Monolit applies appropriate technical and organizational measures to protect data, including:

Encryption of data traffic (SSL) between the user’s device and our servers.

Encryption and backup of stored data.

Restricted access, limited to authorized employees only.

Continuous IT security monitoring and regular audits.

7. Rights of Data Subjects

Under the GDPR, you have the following rights:

Access to your personal data.

Rectification of inaccurate data.

Erasure (“right to be forgotten”) if the data are no longer necessary.

Restriction of data processing in certain cases.

Objection to processing based on legitimate interests.

Data portability, i.e., transferring your data to another service provider.

Withdrawal of consent at any time, without affecting the lawfulness of prior processing.

To exercise your rights, please contact us at:
EMAIL

If you believe that Monolit has mishandled your data, you have the right to file a complaint with the Hungarian National Authority for Data Protection and Freedom of Information (NAIH):
https://naih.hu

8. Modification of the Privacy Policy

Monolit reserves the right to modify this Privacy Policy at any time if required by legal, technological, or business circumstances.
The updated version will always be available on our website:
https://monolitburkolas.hu/adatvedelmi-szabalyzat